Launching in Harare
Send it like a message.
Deliver Now books approved motorbike, car and truck couriers right inside WhatsApp. Send NEW, answer a few questions, see the fare, then send CONFIRM.
Each button opens WhatsApp with its word ready to send. No app to install.
Our WhatsApp number goes live at launch. Until then, the buttons take you to the details below.
- No app, just WhatsApp
- Fare before you book
- Verified couriers
- Today
NEW
Let’s book your delivery. Pickup zone?
CBD, Avondale, Borrowdale, Belvedere or Msasa.
CBD
And the delivery zone?
Avondale
Who’s receiving it? Their name and WhatsApp number.
Rudo M. · 0770 000 000
What are you sending, and what should carry it?
Documents · motorbike
-
Check your delivery
- Pickup
- CBD
- Drop-off
- Avondale
- For
- Rudo M.
- Sending
- Documents · motorbike
- Fare
- Shown here before you book
Send
CONFIRMto book. CONFIRM
Booked: DN-7K2Q9P. Your job has gone to every approved courier who is online with a motorbike. The first to accept is assigned.
Forward this link to Rudo. When they open it, they get a private receipt code in their own chat.
Your Deliver Now deliveryOpens a WhatsApp chat with Deliver NowTendai accepted DN-7K2Q9P. Send
TRACK DN-7K2Q9Pany time to see the status.-
Rudo confirmed the handover in their own chat.
Delivered
- Fare shown before CONFIRM
- Courier verified before their first job
- The offer showed zones, not addresses
- Rudo’s receipt code confirmed
A shortened demo with made-up details. Tap a reply to steer it. In WhatsApp, your real fare shows before you confirm.
Words that work
- NEWbook step by step
- ORDERbook in one message
- TRACK+ your DN reference
- DISPUTE+ your DN reference
- STOPSTARTmessages off, on
How it works
From NEW to handed over, in one chat.
-
Send NEW
Message Deliver Now on WhatsApp. There’s nothing to download.
NEW -
Answer a few questions
Pickup and drop-off, who’s receiving it, what you’re sending, and motorbike, car or truck.
Pickup zone? -
See the fare, then confirm
The fare is in the chat before you book. Take the fixed fare, or let couriers offer within an approved range and pick one.
CONFIRM -
Handover, confirmed
Forward our link to your recipient. They get a private receipt code in their own chat and confirm the handover there.
Delivered
Know every detail already?
Send the whole booking as one ORDER message, with the answers in this order and a bar between each. Then send CONFIRM.
ORDER pickup zone | pickup address | drop-off zone | drop-off address | recipient name | recipient WhatsApp number | item | vehicle | cash to collect for goods, 0 if none | fixed or bidding
ExampleORDER CBD | Shop 4, Example Arcade | Avondale | 12 Example Road | Rudo M. | 0770 000 000 | Documents | motorbike | 0 | fixed
Check on it any time: TRACK DN-7K2Q9P
Our promise
Two ticks you can count on.
In every chat, two ticks mean delivered. At Deliver Now, each tick is a promise you can check.
-
First tick
Booked, on your say-so.
The fare is in the chat before you book, and nothing is booked until you send CONFIRM. Then you get a DN reference to TRACK.
-
Second tick
Delivered, in their words.
Your recipient gets a private receipt code in their own chat and confirms the handover there. With cash on delivery, the recipient and the courier each confirm the amount.
- Checked before the first job. Every courier is verified: ID, driver’s licence and vehicle photos.
- Zones, never addresses. Job offers show the pickup and drop-off zones, not where anyone lives or works.
For shops
Confirmed at both ends.
Book from the shop’s WhatsApp, or let your team book from theirs. When a courier collects cash for your goods, both ends confirm the amount.
- Staff can book. Add your staff’s numbers and they book deliveries for the shop.
- Cash on delivery, counted twice. The courier collects the price of the goods. The recipient and the courier each confirm the amount, and any difference goes to dispatch.
- Your cash, kept apart. Collected cash is tracked separately from courier earnings, and counts as returned only once it’s verified.
- Disputes with a reference. Send DISPUTE with the DN reference and dispatch reviews it.
- 1Collected at the doorThe courier collects the price of the goods.
- 2Counted by bothThe recipient and the courier each confirm the amount, in their own chats.
Amounts differ? It goes straight to dispatch.
- 3Carried apartTracked on its own, never mixed into the courier’s earnings.
- 4ReturnedBy EcoCash or at the office.
- Verified, then countedIt counts as returned only after it’s verified.
For couriers
Jobs arrive as messages.
Got a motorbike, car or truck? Apply in WhatsApp and get offers that match your vehicle.
- Apply in the chat. Send JOIN DRIVER and answer the questions. We verify your ID, licence and vehicle photos before your first job.
- On when you say so. Send ONLINE to get offers and OFFLINE to stop.
- First to accept gets it. Offers go to every approved courier who is online with the right vehicle. On bidding jobs, you offer within an approved range and the customer picks.
- Earnings and cash, never mixed. What you’ve earned is shown separately from the shop cash you’re carrying.
ONLINE
You’re online. Motorbike job offers will come here.
- New job · Motorbike CBD Belvedere Zones only, never addresses ACCEPT DN-3H7W1X
ACCEPT DN-3H7W1X
It’s yours: DN-3H7W1X.
Fleet and zones
Motorbike, car or truck.
Offers only go to couriers with the vehicle your delivery needs.
-
Motorbike
Documents, food orders and small parcels.
-
Car
Bigger boxes and orders that need care.
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Truck
Furniture, appliances and bulk stock.
Planned zones
We’re launching in Harare. These are the five zones we plan to start with.
- CBDThe centre
- AvondaleNorth-west
- BorrowdaleNorth
- BelvedereWest
- MsasaEast
The map is schematic, not to scale.
Questions
Ask us anything. We reply in the chat.
Do I need to install an app?
No. There is no app. Everything happens in WhatsApp: send NEW to start a booking.
When do I see the fare?
Before you book. The fare is in the chat, and nothing is booked until you send CONFIRM.
On bidding jobs, couriers offer within an approved range and you pick the one you want.
Who sees my address?
Job offers show zones, never addresses. Couriers deciding whether to take a job see the zones, not where you live or work.
How does the person receiving it confirm?
You forward them a link we send you. When they open a chat with us, they get updates and a private receipt code, and they confirm the handover in their own chat.
Can the courier collect payment for my goods?
Yes, for shops. The recipient and the courier each confirm the amount paid, and any difference goes to dispatch. The courier returns the money by EcoCash or at our office, and it counts as returned only after we verify it.
How do I check on a delivery?
Send TRACK with your reference, for example TRACK DN-7K2Q9P, to see its status.
What if something goes wrong?
Send DISPUTE with the DN reference and the reason. Our dispatch team reviews it.
How do I stop your messages?
Send STOP at any time, and START to turn them back on.
Your next delivery is one word away.
Open WhatsApp, send NEW, and we’ll take it from there.
We’re getting ready to launch in Harare. Our WhatsApp number goes live here at launch.